-
A non-refundable $30 deposit is required to lock in your event date. The remaining balance is due 14 days prior to your event date and invoice reminders will be sent via email.
-
We recommend booking as soon as you’ve chosen your date. Most clients reserve 1-3 months in advance to secure their spot.
-
The remaining full balance must be paid in full at least 14 days before your scheduled event. Events booked under the 14 day period require full payment at the time of booking.
-
Indoor balloon setups can last for several days (sometimes weeks), while outdoor balloons are best enjoyed on the event day due to heat, wind and undetermined weather.
-
All orders are delivered Drop-n-Go ready with minimum setup time. Full service events can require between 1-4 Hrs of Preparation
-
Yes, but weather can impact longevity and appearance. If balloons are placed in direct sunlight, or if temperatures rise above 75 degrees, oxidation could occur causing the balloons to expand and pop. Indoor events are reccomended for peak summer months (June-August).
-
To ensure the proper quality, quantity, sizing, color consistency, and overall design standards, Dees Decorations doe not accept customer provided materials. All balloon orders include the materials needed within the prices.
-
Delivery & Setup is included with the purchase price for events within the city limits (Durham). Events outside of the city limits have a minimum $25 Travel Fee(+.50/MILE)
-
If cleanup/takedown is delayed beyond the agreed time, an overtime fee of $50 will be applied. (See terms and conditions)
-
Mockups are provided by request after your event date has been locked in. You will receive a mockup and can choose your custom design based on the information filled out in the online forms. If you request a mockup prior to booking there is a $50 fee.

